We are seeking a highly motivated and experienced Key Account Manager to join our dynamic team. As a Key Account Manager, you will play a crucial role in building and maintaining strong relationships with our key clients. Your exceptional communication and negotiation skills, coupled with your deep understanding of the software development industry, will enable you to identify and capitalize on new business opportunities.
- Proven work experience as a Key Account Manager or similar role in the software development industry.
- Strong knowledge of software development processes, technologies, and industry best practices.
- Excellent communication and presentation skills, with the ability to build rapport and influence key stakeholders.
- Demonstrated track record of successfully managing key client accounts and driving revenue growth.
- Strong problem-solving and negotiation skills, with the ability to overcome obstacles and drive results.
- Exceptional organizational and time management abilities, with a keen attention to detail.
- Self-motivated and goal-oriented, with the ability to work independently and as part of a team.
- Bachelor's degree in Business Administration, Computer Science, or a related field.
- Proficiency in CRM software and other relevant tools.
- Manage and nurture relationships with key clients, serving as the primary point of contact for all their needs.
- Develop a deep understanding of clients' business objectives, challenges, and technology requirements.
- Collaborate with internal teams, including sales, development, and support, to ensure client satisfaction and project success.
- Identify new business opportunities within existing accounts and devise strategies to expand account revenue.
- Conduct regular account reviews, providing clients with insights and recommendations to maximize the value of our software solutions.
- Keep abreast of industry trends and developments, providing clients with innovative and tailored software solutions.
- Proactively address client concerns and escalations, working collaboratively to find effective solutions.
- Create proposals, negotiate contracts, and close deals.
- Monitor and analyze key account metrics, providing reports and updates to senior management.